Frequently Asked Questions

Do I Need To Have An Account To Shop With Fancy Soles

No, you are not required to have an account to surf through our site and shop as a guest, meanwhile your email address and other details will be required in order to follow up with you if need be. But we advice you create an account with us because this would make shopping a lot easier and enjoyable for you.

Can I Return An Item

Our team of experts will put in the necessary effort to ensure that the package you receive gets you even more excited than when you first ordered, but in a case where you are not satisfied with the order, we offer return or exchange..
Click here to view our return policy.

How Long Does It Take To Get My Order

We appreciate and take your orders seriously and we’ll do our best to ensure your package gets to you in the shortest possible time. For orders within Lagos, we have a delivery timeframe of 12-48 hrs, while orders outside Lagos takes an average of 2-7days depending on location.

How To Pay

When checking out on fancy soles you are required to either prepay or pay on delivery for Lagos orders. Unfortunately atm we don’t offer payment on delivery for orders outside Lagos.
If you have any of our voucher it can also serve as a form of payment.

Do You Guys Have A Physical Store / Office address

Yes, we do, our store is located at No 14b Adebayo Doherty road, Lekki Phase 1, Lagos beside Brus View Suites.

If you require further assistance, please click here to contact us.